Ορισμός και Σημασία του "careline"

What is a "careline"?

A careline is a customer service phone line set up by a company or organization to assist clients with inquiries about products, services, or support. It is commonly used to provide information, answer questions, resolve issues, or offer guidance on various matters, such as billing, product features, or service concerns. Carelines aim to improve customer experience by offering quick, accessible assistance, often through trained representatives available during business hours or 24/7, depending on the organization.