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to upsell
01
to encourage a customer to buy a more expensive or upgraded version of a product or service, or to add additional items to their purchase
Example
At a restaurant, a server might upsell by recommending additional side dishes or upgrades to enhance the dining experience.
When buying a new smartphone, the salesperson may attempt to upsell by suggesting a higher-tier model with additional features.
When booking a hotel room, the front desk might attempt to upsell by offering a more luxurious room or additional amenities for a higher price.
When purchasing electronics, the retailer may attempt to upsell by offering an extended warranty for added coverage.