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defective
01
having faults or flaws that hinder proper functioning
02
markedly subnormal in structure or function or intelligence or behavior
03
not working properly
Example
The company had to cast away the defective products.
The team has separated the defective products from the rest of the inventory.
They called in the defective products for quality control.
He received a full refund for the defective product, as per the store's return policy.
The store allowed customers to exchange defective merchandise for new items.