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impersonal
01
безличный
not related to any individual
02
обезличенный
having no particular preference or emotion about anything or anyone
Пример
The company’s impersonal approach alienated its client base.
She maintained an impersonal tone throughout the meeting.
His responses were impersonal, giving little insight into his thoughts.
The letter seemed impersonal, with no warmth in its words.
The service was efficient but felt impersonal.