A redcap is a worker at a railway station who helps passengers by carrying their luggage and making travel easier. They are usually found near train platforms or station entrances, ready to assist travelers with heavy or multiple bags. Redcaps often use carts to transport luggage and may guide passengers to the correct train or provide basic directions. Their job is important in busy stations, especially for those who need extra help, such as elderly travelers or families with children. The name "redcap" comes from the traditional red hats they wear as part of their uniform.

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