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Level of service
01
уровень обслуживания
the quality and quantity of service provided to users, typically measured in terms of performance indicators such as speed, reliability, and accessibility
Пример
The level of service at the new restaurant exceeded our expectations with prompt seating, attentive waitstaff, and delicious food served within minutes.
The car rental agency's level of service declined after it switched to a new reservation system, causing long wait times at pick-up.
The airline's level of service suffered during the storm, resulting in delayed flights and frustrated passengers.
The company prides itself on maintaining a high level of service, ensuring that customer inquiries are addressed promptly and efficiently.