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Help desk
01
a service that gives information and support to the computer users, particularly those who work in the same place
Example
The help desk offers guidance on software installation and configuration.
Employees can submit support tickets to the help desk for assistance with IT issues.
The help desk provides technical assistance to employees experiencing computer-related issues.
The help desk staff are trained to troubleshoot software and hardware problems.
If you encounter any problems with your computer, you can contact the help desk for assistance.
