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Customer service department
/kˈʌstəmə sˈɜːvɪs dɪpˈɑːtmənt/
/kˈʌstəmɚ sˈɜːvɪs dɪpˈɑːɹtmənt/Customer service department
01
the division within an organization responsible for addressing the needs, inquiries, and complaints of its customers
customer service department
n
Example
Please direct your complaint to the customer service department.
Customer service departments often use phone channels to handle inquiries.
The customer called the company's customer service department to air a grievance about a faulty product.
The company is actively staffing its customer service department to handle increased demand.
If you are unsatisfied with your purchase, you can make a complaint to the customer service department.
