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Customer service department
/kˈʌstəmə sˈɜːvɪs dɪpˈɑːtmənt/
/kˈʌstəmɚ sˈɜːvɪs dɪpˈɑːɹtmənt/Customer service department
01
the division within an organization responsible for addressing the needs, inquiries, and complaints of its customers
Example
Please direct your complaint to the customer service department.
Customer service departments often use phone channels to handle inquiries.
The customer called the company's customer service department to air a grievance about a faulty product.
The company is actively staffing its customer service department to handle increased demand.
If you are unsatisfied with your purchase, you can make a complaint to the customer service department.
