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Courtesy call
01
a visit or phone call that is made as a gesture of politeness
What is a "courtesy call"?
A courtesy call is a phone call or visit made to show respect or goodwill, often as a polite gesture or to check on someone's well-being. In business settings, it may involve checking in with a client or customer to ensure they are satisfied with a product or service. Courtesy calls are typically not intended to sell anything, but rather to maintain a positive relationship and show attentiveness. They are often brief and are done to convey professionalism and care.
Examples
The customer service team made a courtesy call to ensure I was happy with my new phone.
