Call center
volume
British pronunciation/kˈɔːl sˈɛntə/
American pronunciation/kˈɔːl sˈɛntɚ/

Definitie & Betekenis van "call center"

01

a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)

example
Voorbeeld
examples
The company's call center experienced high call volume, resulting in extended wait times for customers who were placed on hold.
Many companies choose to outsource customer support to specialized call centers.
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